In an article by Laura Meckler about presidential candidates’ platforms on healthcare, the Wall Street Journal quoted a member of the Medicare advisory panel as saying the demonstration projects for competitive bidding showed no compromise of quality.
“Mr. Reischauer, who serves on a Medicare advisory panel, pointed to a demonstration project that showed competitive bidding for durable medical equipment, such as oxygen tanks or wheelchairs, lowered Medicare costs without compromising quality. But he said spreading that practice to the rest of the country is meeting resistance in Congress because some equipment makers will lose business.”
However, reimbursements for durable medical equipment were cut by an average of 26% which will lead to lower quality products and service. As many as 3 million beneficiaries in the First Round of competitive bidding are susceptible to disruption in service as they search for approved contractors and the hospital discharge process will be slowed causing taxpayers more money.
To respond to this article or read more about the candidates stances on health care visit: http://online.wsj.com/article/SB120934133175548483.html?mod=googlenews_wsj or write to Laura Meckler at laura.meckler@wsj.com.
Tuesday, April 29, 2008
Monday, April 7, 2008
Errors Plague Medicare “Competitive Bidding” Program
A new Medicare bidding program for durable medical equipment (DME) scheduled to be implemented in 10 metropolitan areas starting on July 1, 2008 will put many DME providers out of business and will disrupt services for many of the three million seniors and people with disabilities living in those areas. Executive directors from "the state associations affected by Round One of competitive bidding have provided the following thoughts.
Cincinnati and Cleveland, Ohio
"Whether you accept or reject that a blind auction is a sound method for establishing health care reimbursement, one has to strongly question how this actual concept is currently being rolled out through the DME bidding program. In my two decades of involvement in the home medical equipment industry, this is the most severe and life-threatening issue this small, but vital segment of our nation's health care delivery system has faced. It's disheartening on a personal level as a taxpayer and consumer, shocking as a business professional witnessing chaotic and arbitrary processes by the government, and distressing as a free-enterprise advocate observing the unraveling of respectable organizations that have provided years, sometimes generations, of service to their communities."
"At the core of this problem is the public's inability to understand, thereby trust, the internal method for how "winners" were selected because the program rules provide no transparency. Even more alarming, since losing these bids can be the death of your business, the rules do not allow for any formal appeal mechanism. Many of Ohio 's Congressional delegation have been strong allies helping home medical equipment providers in Cincinnati and Cleveland work through the chaotic phases of the bidding program -- from bid submissions last summer, to bid announcements of winners and losers today. Their efforts to protect the recipients and providers of important homecare services are commendable and realistically, the last line of defense for these small businesses who are facing serious harm to, or possibly elimination of, their livelihoods."
-Kam Yuricich, Executive Director, Ohio Association of Medical Equipment Services
Charlotte, North Carolina
“Our story in North Carolina is no different than those all across the country in the first 10 CBAs. I am hearing story after story of providers who were unfairly disqualified for not providing financials (as one example) when in fact they did provide the information they were required to; and in their follow-up conversations with the proper authorities, they seem to get no help. Providers that have received contracts are skeptical about not only the pricing but the language used in those contracts. CMS’s response to the 120 Members of Congress did nothing to reassure them or the patients they serve; in fact, I believe it did the opposite by infuriating them even further. They are coming to NCAMES for help and we are telling them as much information as we can but until we can TEAM UP TOGETHER across the country, we will have a hard time offering them a solution other than the fact that NCAMES will continue to work hard for our members. CMS has to hear from our industry loud and clear that we will NOT accept this Competitive Bidding Program as it is and providers across the country should be able to “play the NCB game” without the rules being changed. NCAMES has to count on AAHomecare to lead the way by using all the most powerful resources it can throughout the country to come to bat for providers and beneficiaries who count on US!”
-Beth Bowen, Executive Director, North Carolina Association of Medical Equipment Services
Kansas City, Missouri
“For the providers who have received contracts, it has to be difficult for them to determine what the impact to their business is because they do not know how many other providers received contracts. For planning purposes, how are they going to know what the impact to their business will be and whether or not they should be ramping up to prepare for the July 1 start. There will be many issues with patient access. Contracted providers may not be able to handle the sudden increase of service. Example, for those providers who are not contracted, there is just no way to know if they plan on holding onto those patients who can be serviced under grandfathering, or chose to no longer service them and will send them to contracted providers. The real losers in this program will be the Medicare beneficiaries.”
-Rose Schafhauser, Executive Director, Midwest Association for Medical Equipment Services
Miami and Orlando, Florida
“Now that the initial shock has worn off and we're getting more and more information from our members in the two Round One Florida competitive bidding CBAs, we're deeply concerned and very alarmed at the volume of the mistakes made in the CBIC's provider-selection process. I've known many of the Florida bidders for several years, and have absolutely no doubt that their bids were thorough and complete when they were sent in. A process this obviously flawed needs to be stopped, analyzed, and corrected if it can't be done away with altogether; if it's not, I think the ramifications for beneficiaries and small businesses alike will be much worse than we anticipate.”
- Heather Allan, Executive Director, Florida Association of Medical Equipment Services
Pittsburgh, Pennsylvania
“Some of the most seriously ill and disabled Medicare patients in Southwestern Pennsylvania will be profoundly affected by this ill-considered program. Competitive bidding will directly impact the manner in which most will receive in-home medical equipment, supplies and related services. It will greatly reduce the number of providers who can serve Medicare beneficiaries and will eliminate community-based suppliers for many. In other words, Medicare beneficiaries will lose their ability to choose the provider who best meets their needs. The ability to choose a provider safeguards quality and continuity of care because it allows Medicare patients to establish long-standing relationships with providers who are most responsive to their individual needs.
Additionally, many patients may have to contend with the likelihood of several different services being offered by several different suppliers—suppliers who may be located far outside of their own community. The result is a process that is both confusing to patients and largely inconvenient when compared with the current single-supplier system.”
-John Shirvinsky, Executive Director, Pennsylvania Association of Medical Suppliers
Dallas,Texas
"Round One of Competitive Bidding is proving to be every bit the nightmare the industry feared. MESA has only one MSA in this round, but we've heard from so many providers who had bids rejected because of allegedly missing documents -- documents they can prove they'd submitted! Extrapolate our numbers across all 10 of the Round One MSAs and the scope and impact of the faulty process boggles the mind. Well run, competitive bidding will be harmful to the industry; as it is now, it can only be disastrous. Far too many companies will be driven out of business while we wait for CMS and the CBIC to first admit, then clean up, the mess they've made."
-Liz Moran, Executive Director,Medical Equipment Suppliers Association
Cincinnati and Cleveland, Ohio
"Whether you accept or reject that a blind auction is a sound method for establishing health care reimbursement, one has to strongly question how this actual concept is currently being rolled out through the DME bidding program. In my two decades of involvement in the home medical equipment industry, this is the most severe and life-threatening issue this small, but vital segment of our nation's health care delivery system has faced. It's disheartening on a personal level as a taxpayer and consumer, shocking as a business professional witnessing chaotic and arbitrary processes by the government, and distressing as a free-enterprise advocate observing the unraveling of respectable organizations that have provided years, sometimes generations, of service to their communities."
"At the core of this problem is the public's inability to understand, thereby trust, the internal method for how "winners" were selected because the program rules provide no transparency. Even more alarming, since losing these bids can be the death of your business, the rules do not allow for any formal appeal mechanism. Many of Ohio 's Congressional delegation have been strong allies helping home medical equipment providers in Cincinnati and Cleveland work through the chaotic phases of the bidding program -- from bid submissions last summer, to bid announcements of winners and losers today. Their efforts to protect the recipients and providers of important homecare services are commendable and realistically, the last line of defense for these small businesses who are facing serious harm to, or possibly elimination of, their livelihoods."
-Kam Yuricich, Executive Director, Ohio Association of Medical Equipment Services
Charlotte, North Carolina
“Our story in North Carolina is no different than those all across the country in the first 10 CBAs. I am hearing story after story of providers who were unfairly disqualified for not providing financials (as one example) when in fact they did provide the information they were required to; and in their follow-up conversations with the proper authorities, they seem to get no help. Providers that have received contracts are skeptical about not only the pricing but the language used in those contracts. CMS’s response to the 120 Members of Congress did nothing to reassure them or the patients they serve; in fact, I believe it did the opposite by infuriating them even further. They are coming to NCAMES for help and we are telling them as much information as we can but until we can TEAM UP TOGETHER across the country, we will have a hard time offering them a solution other than the fact that NCAMES will continue to work hard for our members. CMS has to hear from our industry loud and clear that we will NOT accept this Competitive Bidding Program as it is and providers across the country should be able to “play the NCB game” without the rules being changed. NCAMES has to count on AAHomecare to lead the way by using all the most powerful resources it can throughout the country to come to bat for providers and beneficiaries who count on US!”
-Beth Bowen, Executive Director, North Carolina Association of Medical Equipment Services
Kansas City, Missouri
“For the providers who have received contracts, it has to be difficult for them to determine what the impact to their business is because they do not know how many other providers received contracts. For planning purposes, how are they going to know what the impact to their business will be and whether or not they should be ramping up to prepare for the July 1 start. There will be many issues with patient access. Contracted providers may not be able to handle the sudden increase of service. Example, for those providers who are not contracted, there is just no way to know if they plan on holding onto those patients who can be serviced under grandfathering, or chose to no longer service them and will send them to contracted providers. The real losers in this program will be the Medicare beneficiaries.”
-Rose Schafhauser, Executive Director, Midwest Association for Medical Equipment Services
Miami and Orlando, Florida
“Now that the initial shock has worn off and we're getting more and more information from our members in the two Round One Florida competitive bidding CBAs, we're deeply concerned and very alarmed at the volume of the mistakes made in the CBIC's provider-selection process. I've known many of the Florida bidders for several years, and have absolutely no doubt that their bids were thorough and complete when they were sent in. A process this obviously flawed needs to be stopped, analyzed, and corrected if it can't be done away with altogether; if it's not, I think the ramifications for beneficiaries and small businesses alike will be much worse than we anticipate.”
- Heather Allan, Executive Director, Florida Association of Medical Equipment Services
Pittsburgh, Pennsylvania
“Some of the most seriously ill and disabled Medicare patients in Southwestern Pennsylvania will be profoundly affected by this ill-considered program. Competitive bidding will directly impact the manner in which most will receive in-home medical equipment, supplies and related services. It will greatly reduce the number of providers who can serve Medicare beneficiaries and will eliminate community-based suppliers for many. In other words, Medicare beneficiaries will lose their ability to choose the provider who best meets their needs. The ability to choose a provider safeguards quality and continuity of care because it allows Medicare patients to establish long-standing relationships with providers who are most responsive to their individual needs.
Additionally, many patients may have to contend with the likelihood of several different services being offered by several different suppliers—suppliers who may be located far outside of their own community. The result is a process that is both confusing to patients and largely inconvenient when compared with the current single-supplier system.”
-John Shirvinsky, Executive Director, Pennsylvania Association of Medical Suppliers
Dallas,Texas
"Round One of Competitive Bidding is proving to be every bit the nightmare the industry feared. MESA has only one MSA in this round, but we've heard from so many providers who had bids rejected because of allegedly missing documents -- documents they can prove they'd submitted! Extrapolate our numbers across all 10 of the Round One MSAs and the scope and impact of the faulty process boggles the mind. Well run, competitive bidding will be harmful to the industry; as it is now, it can only be disastrous. Far too many companies will be driven out of business while we wait for CMS and the CBIC to first admit, then clean up, the mess they've made."
-Liz Moran, Executive Director,Medical Equipment Suppliers Association
Thursday, March 27, 2008
Ms. Wheelchair America and State Associations – a perfect match
The New England Medical Equipment Dealers Association (NEMED) began supporting the Ms. Wheelchair America program in the New England area about three years ago. We had heard about the program many times through VGM but it wasn’t until we met Laurel Labdon, Ms. Wheelchair Massachusetts 2005, that we became hooked. Laurel had arranged a program at the State House and several NEMED members attended. We were so impressed with her that we continued to support her efforts whenever possible. That same year, NEMED sponsored Laurel’s trip to D.C. for the AAHomecare legislative conference. I have made the trip to D.C. many times over the past 10 years. Having Laurel in the room was an amazing experience. Hearing her story gave life to the issues we have been discussing for years and had a great impact. Everyone who met Laurel fell in love with her. This has been our experience with every Ms. Wheelchair America representative we’ve worked with. They are amazing women.
NEMED has organized a silent auction at our annual meeting for the past three years to raise money for the program in New England. We have been able to support several candidates in several states over the past few years. Our Ms. Wheelchair America fund has paid the entrance fees for several state delegates ($1,500) and has contributed funds to pageants in Rhode Island and Massachusetts. We formed a committee comprised of NEMED members in all six states to try to get a program up and running in each New England state. It has been a challenge to accomplish this but we continue to work at it. Currently there are two active programs- Rhode Island and Massachusetts.
These women are amazing advocates for our industry. State associations can benefit from becoming involved with the program.
Guest Blogger- Karyn Estrella, Executive Director of NEMED
NEMED has organized a silent auction at our annual meeting for the past three years to raise money for the program in New England. We have been able to support several candidates in several states over the past few years. Our Ms. Wheelchair America fund has paid the entrance fees for several state delegates ($1,500) and has contributed funds to pageants in Rhode Island and Massachusetts. We formed a committee comprised of NEMED members in all six states to try to get a program up and running in each New England state. It has been a challenge to accomplish this but we continue to work at it. Currently there are two active programs- Rhode Island and Massachusetts.
These women are amazing advocates for our industry. State associations can benefit from becoming involved with the program.
Guest Blogger- Karyn Estrella, Executive Director of NEMED
Tuesday, March 25, 2008
Flawed Competitive Bidding Process Strikes Again
Seven business days are left to scrutinize contracts and determine whether your company can afford to continue doing business at the competitively bid price. It’s a difficult decision many providers are facing this week as they read through the contract offers provided by CMS on Friday via certified mail. Providers have until April 3 to make a decision and return their contracts.
But this decision is only for the bid winners who successfully made it through the CBIC/CMS bid selection process. Many more were not so “lucky,” and AAHomecare is learning that flaws in the bidding process may have unfairly disqualified many bidders. AAHomecare is encouraging providers who have problems or complaints related to Round One of the competitive bidding program to contact the Association with information about the specifics of those issues through a submission form located at www.aahomecare.org. Comments will allow AAHomecare to identify problems so they can be quickly addressed and shared with CMS and Congress.
But this decision is only for the bid winners who successfully made it through the CBIC/CMS bid selection process. Many more were not so “lucky,” and AAHomecare is learning that flaws in the bidding process may have unfairly disqualified many bidders. AAHomecare is encouraging providers who have problems or complaints related to Round One of the competitive bidding program to contact the Association with information about the specifics of those issues through a submission form located at www.aahomecare.org. Comments will allow AAHomecare to identify problems so they can be quickly addressed and shared with CMS and Congress.
Tuesday, March 18, 2008
“I’m an Example of Successful Homecare,” Says Reigning Ms. Wheelchair America 2008

An active advocate, organizer, speaker, writer, researcher, and peer mentor, the reigning Ms. Wheelchair America 2008, Kristen McCosh, spreads the word about the accomplishments and achievements of people who use wheelchairs. Kristen uses a wheelchair because of a spinal cord injury she sustained at the age of 15. She proudly asserts she is “an example of successful homecare.”
She attended the AAHomecare 2007 Washington Legislative Conference as Ms. Wheelchair Massachusetts, sponsored by the New England Medical Equipment Dealers Association (NEMED). However, through NEMED’s support and encouragement Ms. McCosh returned to the 2008 conference as the reigning Ms. Wheelchair America 2008.
“Ms. Wheelchair America is not a beauty contest,” McCosh said. According to the pageant’s website, it is instead a competition to select the most accomplished and articulate spokesperson for the millions of Americans with disabilities. Many state homecare associations are working to bring the Ms. Wheelchair America contest to new states.
Visit her blog at: www.mswheelchairamerica08.blogspot.com. McCosh can be reached at mswheelchairamerican08@yahoo.com.
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